Delivery Information
We offer next working day tracked delivery on all orders placed before 12 PM, using Parcel Force. FREE delivery on all orders over £70.
Please note the following details regarding delivery times:
- Orders placed before 12 PM on Friday will be delivered on the following Monday.
- Orders placed after 12 PM on Friday or during the weekend will be dispatched on Monday for Tuesday delivery, also tracked with Parcel Force.
- Bank holidays and weekends are not considered working days.
On the day of delivery, you will receive both an email and a text message from Parcel Force, providing you with a one-hour time slot for your delivery.
For orders under £70, a delivery fee of £5.99 will apply.
Delays
In the unlikely event that your order experiences a delay due to circumstances beyond our control, please reach out to us for confirmation. We will contact the courier to provide you with as much information as possible to minimize the delay. Please note that any postage fees will not be refunded, as the goods will have already been dispatched using the selected service, even if the delay is due to factors outside of our control.
If you provide an incorrect delivery address, we are not responsible for issuing a refund once the order has been dispatched. Please double-check your delivery address when placing an order. If the error is on our end, we will happily issue a refund.